Below you’ll find answers to the most frequently asked questions about orders, shipping, returns and tracking.
If you can’t find the information you’re looking for, feel free to contact our customer support team — we’re happy to help.
FAQs
Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit ourOrder Tracking page and enter your order number or email address.
You can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our Return Policy.
All orders are processed within 1–3 business days. Standard delivery takes 7–14 business days, depending on your local postal services. You will receive a tracking link once your order is on its way.